Notes

Address change Denied

Hi Dharmesh,

Thank you for your valuable time on the call.

We are sorry to know that the wrong address has been entered for your order OD111020895304771000 of OM Back Cover for Moto Z while placing the order however you entered the correct address.

As discussed over the call, we're sorry to let you know that the seller will not be able to change the address as the order has already been shipped.

If you'd like, you could ask a friend or a family member to collect the package on your behalf from the current address. If that is not possible, then you could cancel and place a fresh order to be delivered at a different address. You can also choose to get the product delivered at a pickup store if there is one in your area. You would need to place the order from our mobile app to check the availability of a pickup store.

In future, you can choose to update the delivery address for your orders through our website and app in 3 simple steps:

1. Visit 'My Orders' section of your Flipkart account: http://fkrt.it/bqWLi~NN
2. Select the order for which you’d like the address to be updated
3. Tap 'Change’ icon next to the current address and add new delivery address

Please note that this option will be available only if the address can be changed based on the status of your order.

You can cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

Also, we'd like to let you know that the product is available at a price of ₹322.0 with the shipping charge of ₹58.0 at the pincode 360001.

Offers and discounts offered by sellers for products vary from time to time and are valid only for a certain period and you can always check the push notifications we send you on the Flipkart app so you don't miss any of the exciting offers. You can be sure that there will be more great deals and offers that you'll love.

For exciting deals and offers, please check 'Deals of the Day' and 'Offers Zone' on our app or website.

Hope this helps.

Hi Rajanikant,

Thank you for writing in.

We understand your concern that the wrong address has been entered for your products 'Puma Men & Women Ankle Length Socks' and 'Pilot Ball pen Ball Pen' order id 'OD113124388803170000' while placing the order however you entered the correct address.

We're sorry to let you know that the seller will not be able to change the address as the order has already been shipped.

If you'd like, you could ask a friend or a family member to collect the package on your behalf from the current address. If that is not possible, then you could cancel and place a fresh order to be delivered at a different address.

In future, you can choose to update the delivery address for your order through our website and app in 3 simple steps:

1. Visit 'My Orders' section of your Flipkart account: http://fkrt.it/bqWLi~NN
2. Select the order for which you’d like the address to be updated
3. Tap 'Change’ icon next to the current address and add new delivery address

Please note that this option will be available only if the address can be changed based on the status of your order.

You can cancel your order on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

If you need any further assistance, please feel free to write back to us.

Hope this helps.

We understand your concern that you want to change the address for your product '' with order id ''.