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Thanks for your valuable time over the call.
As per our telephonic conversation we are sorry to hear that you are facing issues with your product 'IBALL SOUNDSTICK BT14 PORTABLE BLUETOOTH SPEAKER'.
Since the product was delivered to you on April 20, 2018, it has crossed the seller's 10 days replacement period. Due to this, the seller is not able to help you.
We understand that the product is not covered under warranty, but you can still get in touch with the authorized service centre and they should be able to help you out.
The invoice for this product has been attached to this email. This can be used to avail services at the brand's authorized service centres. Also, the service center might charge for the service for the product.
Here is the brand support link: http://www.iball.co.in/Service_Centres
We would like to thank you for your understanding.
We always strive to provide excellent service and hope that we were able to help you. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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