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Thanks for writing in.
We understand your concern about your order 'OD212331167838940000'.
We're sorry to hear that you're facing issues with your 'Flipkart SmartBuy Type C Charge & Sync Cable'.
Since the product was delivered to you on May 21, 2018, it has crossed the seller's 10 day replacement and period. Due to this, the seller will not be able to fulfill your replacement request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand service center and they'll be able to help you out with any product related support you may need.
The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centers within the warranty period.
Here are the details to the brand service center is the brand support link:
Flipkart SmartBuy ASC Details
080-46609211
[email protected]
In the unlikely event of the brand's authorised service center not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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