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Hi Tarunkumar,

Thank you for writing in.

We understand that you want to add ‘Complete protection Plan’ for your order 'OD112859268361422000' for product 'Asus Zenfone Max Pro M1 (Grey, 64 GB)'.

We'd like to let you know that this plan was not bought while placing the order and we will not be able to add it separately. Currently you will not be able to buy damage protection plan separately.

We'd like to let you know that Extended Warranty/Damage Protection Policy will be delivered to you via email. These details will also be present in the My Orders section.

The services will be activated and an email with the details will be send to you within 24 hours of the product being delivered to you. The service will be valid from the date of delivery.

You can always contact the service provider if you ever need to claim the service and they will surely help you out.

Also, Extended Warranty Protection/Damage Protection Plan gets auto activated within 36 hours after the product is delivered to you and you will receive an Invoice that indicates complete details of your product warranty.

Flipkart 'Buyback Guarantee' will offer customers a minimum assured value when exchanging their phones/ laptops bought on Flipkart. This policy will ensure that customers get the best exchange value for their old products along with guaranteed future buyback price. The buyback price will always be higher than the regular exchange value.

How to redeem 'BuyBack Guarantee' in future at the time of exchange?

Customers can log in to their Flipkart account used while placing the order for the old phone
Select the new product they wish to purchase
Get the buyback value as an exchange discount on the new purchase
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Regards; Team

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