Notes

Payment failed

Hi,

Thanks for writing in.

We understand your concern about the amount debited from your account but order not confirmed.

We are sorry to let you know that the seller didn't receive the payment for your order due to some technical issue.

In case, if any amount is debited from your account it will be reversed within 08 business days from the date of transaction.

You can place a new order using cash on delivery payment method.

Hope this helps.

Tech error cancellation


Hi,

Thanks for writing in.

We understand your concern about your order ''.

We’re sorry to let you know that your order could not be fulfilled by the seller due to an unforeseen technical error and had to be cancelled because of this.

This issue has been fixed now by our team.

If you’d still like to buy the product, you can go ahead and place a new order for it.

In case there’s anything else we can help you with, please feel free to write to us by replying to this email in the next 48 hours.

Hope you understand.

Big Billion realme products

Hi,

Thanks for writing in.

We understand that you want to know about the 'HDFC and Phonepe offers available on products 'Realme 2 Pro' and 'Realme C1'.

We want to let you know that there is 10% instant discount with Mastercard Debit/ATM Cards & Credit Cards and maximum discount is Rs. 100/- per transaction which is applicable for the first transaction only.

If you will be eligible for the offer, you will receive the instant cashback at the time of purchasing the product on Flipkart.

However, the 10% cashback on payment using PhonePe wallet will be applicable during the sale in 'The Big Billion Days'.

Also, you can check the offers and terms & conditions on the product page of Flipkart.

Also, offers and discounts offered by sellers for products vary from time to time and are valid only for a certain period.

For exciting deals and offers, please check 'Deals of the Day' and 'Offers Zone' on our app or website.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.

HDFC PHONEPE Big billion days offer

Hi,

Thanks for writing in.

We understand that you want to know about the different offers available during 'The Big Billions Days'.

We want to let you know that there is 10% cashback on payment using PhonePe wallet and 10% instant discount with HDFC bank Debit/Credit Cards & EMI transactions, whereas, no cost EMI is also available with HDFC bank.

However, the terms & conditions of every offer will be available on product page on Flipkart whenever the offer will be available with the product.

Also, offers and discounts offered by sellers for products vary from time to time and are valid only for a certain period.

For exciting deals and offers, please check 'Deals of the Day' and 'Offers Zone' on our app or website.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.