Notes

How could I help you today with this item "



I am really sorry for all the inconvenience caused.

I am really sorry for this.

Please don't worry. I will be more than happy to help you with this issue.

Please allow me a moment while I check this for you.

Please allow me a minute to check this so that I can help you better with the situation.





I am really sorry for this that you have not received your item even when the tracking shows this as delivered.



In this case I would request you to please wait for 24-48 hours as sometimes carrier mistakenly marks the status as delivered even when the item is with the them. Would that be alright ?



You're welcome. Could I help you with anything else today ?

You're most welcome. :) Does this resolves your concern ?

Hope the information provided helps and resolves your concern today ?



You're welcome.
It was pleasure assisting you today.
Thanks for using our Message Us service. Goodbye for now.








I have arranged a returns for this and you'll also get an email confirmation with the prepaid returns label shortly to your registered email with us.



I have processed a full refund for the item.
You will also receive an email confirmation for this shortly to your email associated with Amazon.



I have created a replacement for you successfully.

You will get an email confirmation for this to your registered email with us shortly.



In this case we usually create a replacement for this.



As I can see that the item is sold by the third party seller, that's the reason we don't have an option to create a replacement.

To help you with this, I can arrange a full refund for this, would that be helpful ?




To help you with this, I can arrange a returns for a full refund. Would that be helpful ?



In this case I can either create a replacement for this which will be delivered via fastest shipping available or I can arrange a full refund for item . May I know which option would be convenient for you ?

Refund to gift card balance may take a maximum of 24 hours and refund to original payment card may take a maximum of 5-7 business days. May I know which option would be convenient for you ?



Could you please confirm the last four digits of the payment card in which you were expecting a refund ?





The promo is only applicable for the items sold and fulfilled by Amazon and you won’t be able to see that promo on his account. It will be automatically applied for the next order for the item sold and fulfilled by Amazon.

Oh I am really sorry for this. As I can see that the subscription's auto renew was not turned off, that's the reason you have been charged.

Although Amazon isn't involved in individual transactions between buyers and Sellers, we'll try to assist customers if transactions fall through.

As this time limit has passed, I'm afraid that you're not eligible to file a claim under our A-to-z Safe Buying Guarantee. You'll need to settle this issue with the seller directly.



Hello there. I will be taking over this chat from here on-wards. Please allow me a minute while I go through previous conversation.



In this case to help you better with this, I need to arrange a call back from a concern team. Could you please confirm your contact number ?



In this case to help you better with this, I need to transfer this to chat to a concern team.
They will help further, please stay connected. I am transferring it.