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Thanks for writing in.
We understand your concern that you're facing a voice issue with your 'Mi LED Smart TV 4A 108 cm (43)' with the order ID: 'OD113517451929206000'.
We're sorry for the trouble you had to go through.
We'd like to let you know that the installation of your product to be done as soon as possible. It normally takes 02 to 05 business days from the date of delivery for the product to be installed.
Please be assured that the installation and demo through an authorised service engineer should be done for your order by October 09, 2018.
However, you will inform the same issue with the authorised service engineer they'll be able to help you out with any product related support you may need.
In the unlikely event of the brand's authorised service engineer not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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