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Hi,

Thanks for writing in.

We understand your concern about the refund of your order OD113531667604978000 for 'Manorama Yearbook 2018' and sorry for the trouble you had to go through.

We'd like to let you know that due to Cash on delivery to Prepaid conversion failed, the seller has refunded Rs.408/- for your order to your Bank Account on October 04, 2018 with the refund reference number '121827711783685'. This will be credited to your account by October 09, 2018, as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

We'd like to lat you know that your order has been shipped by the seller and it will be reach to you by October 05, 2018 since we request you to pay for your order using Cash on delivery mode.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
     
 
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