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Thank you for writing in.
We understand your concern about your 'REALME 2 (DIAMOND BLACK, 32 GB)'.
We are sorry for the trouble you had to go through.
As we have checked, your order was delivered to you by September 14, 2018.
We request you to kindly ask your friends or a family member that didn't they received the product on your behalf.
You can place a new order once the product is back in stock with sellers.
You can click here https://www.flipkart.com/product/p/itme?pid=MOBF85SCHG5ZFYF8 and use the 'Notify me' option to know once the product is available.
We've spoken to the courier service provider and they're looking into this and they'll take utmost care to ensure this does not happen again.
In case there's anything else we could do for you, please get back to us and we'll be happy to help.
We would like to thank you for your continued trust and support.
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