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Hi Priyanka,
Thank you for writing in.
We understand your concern about your order 'Jade Women Beige Heels'.
We are sorry to know that the product you received is not as described on Flipkart
We would like to let you know that the seller has arranged a replacement for your order and it'll reach you by October 26, 2018. The item originally delivered to you will be picked up at the same time.
Since the item is marked ‘Out for Delivery’ on our system, we’ll need to wait for the courier service provider to update the delivery status before the return request can be fulfilled. No worries, this shouldn't take more than 24 hours.
Please keep the item along with the original product box, accessories and tags ready for pickup by October 18, 2018 as the Bushmaster will not be able to complete the pickup in case any item is missing.
Also, remember to collect the acknowledgement receipt once you hand over the product.
In the future, you can request a return for your order using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
If there's anything else we could do for you, please let us know and we'll be happy to help.
We would like to thank you for your continued trust and support.
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