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Thanks for writing in.
We understand that you want to make payment with PhonePe.
We are sorry for the trouble you had to go through.
We would like to let you know that you can convert the COD payment Mode into PhonePe payment.
Conversion of Cash on Delivery (CoD) transactions to Prepaid from Pay Now option has been discontinued. However, PhonePe On Delivery (POD) will be available for eligible customers (& eligible shipments). With this payment option, extended by Ekart, customers can pay for their Cash On Delivery transactions using PhonePe payment option via payment link in the Out for delivery SMS from Ekart (Only if the shipment is eligible).
Once the Cash on Delivery orders have been marked as 'Out for Delivery', if you are eligible you can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart (Only if the shipment is eligible)
- The payment link would remain active until the time of delivery
- Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device
- You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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