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Hi Shahid,

Thanks for writing in.

We understand your concern about the product 'Puma Icon IDP Sneakers For Men' with Order ID: OD113241818040765000.

We are sorry for the trouble you had to go through.

We would like to let you know that the courier service provider has confirmed that the shipment of your product was delivered to you on September 4, 2018.

If the product is delivered at home address: request to check with relatives/ friends /neighbours/ security/ house-pg owner.

If the product is delivered at office address: request to check with colleagues/ reception/ security/ mailroom.

If still you don't find your order write back to us within 24 hours.

Hope this helps.
     
 
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