Notes

no cost emi(cx sais that why extra charg deduct byyou)

tagged--

Hi Karuna,

Thanks for writing in.

We understand your concern about the order 'OD113638748913880000'.

We are sorry for the trouble that you had to go through.

We'd like to let you know that ‘Credit Card No Cost EMI’ is one of the prepaid payment modes with which you can shop for items from select sellers on Flipkart with no interest and zero down payment. Once the payment is completed using this mode, an instant discount will be applied for the amount you are charged as interest by the bank ensuring you do not incur any additional EMI charges.

The monthly installments will be deducted from your Credit card.

Please note that Flipkart does not charge any processing fee for this payment mode. You may get in touch with the bank's customer care using the number mentioned on the back of your card for more information.

Hope this helps.
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protection plan(cx want protection plan aftr buy the order)

tagged --->vas

Hi Vijay,

Thanks for writing in.

We understand that you want to buy 'Protectiom plan' for your product 'Realme 2 (Diamond Black, 64 GB)' with the Order ID: OD113626066320212000.

We are sorry to let you know that the above plan can only be purchased at the time placing the order. So you are not able to buy it now. For more information click on the given link below:

https://www.flipkart.com/how-to-add-complete-mobile-protection-store

Also, we request you to contact to the Jeeves. The contact details are:

Website: Jeeves.co.in
Tollfree: 1800 42 525252

For further query please feel free to contact us we will surely help you out.

Hope this helps.


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cardless credit(cx --qry-----How to I will pay)

tagged---->payment method

Hi Padma,


Thanks for writing in.

We understand your concern about the card less credit, how to pay.

We'd like to let you know that you can complete your bill payments through net banking or by using your debit card.
* Bill will be generated on the 1st of the month for all purchases made in the previous month.

There would be a nominal late payment charge of Rs. 200 or 2.5% of the total due amount, whichever is higher, if you fails to make the payment by the 15th of the month

In case, if you have any further queries, please let us know we will be happy to help you.

Hope this helps.
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complaint
temp---fe rude

cx query(I am unhappy ur work)

tagged---> complaint--- solved


Hi,

Thanks for writing in.

We're sorry to know that your experience with us has been an unpleasant one.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

In case, there is any issue, please come back to us and resolve your concern we'll be happy to help.

Hope this helps.
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COD TO POD... ONLINE PAYMENT (ONLY SINGLE ITEM)



Hi ,

Thanks for writing in.

We understand that you would like to pay for your product '' with the Order ID: '' before the delivery.

We'd like to let you know that the 'Pay Now' is a new feature that lets you easily convert your Cash on Delivery purchases to prepaid. You can pay using your credit/debit card or through Net banking.

This feature will only be available on Cash on delivery orders with single item, that have been shipped through Ekart. You'll be able to use the 'Pay Now' button till the item is 'Out for Delivery'.

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope this helps.