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Hi Rajni,
{Damaged/Defective/not as described}
We are sorry that the Pigeon Handy Vegetable & Fruit Chopper you've received is {defective/damaged/not as described on Flipkart}.
{If product is missing}
We're sorry that the shipment you received did not have the Pigeon Handy Vegetable & Fruit Chopper inside.
{Refund to Bank Account/credit Card}
The seller has refunded ₹ {refund_amount} to your Bank account/wallet and it will be credited by {refund_promised_date}, as per standard banking procedures.
{Only for Credit Card/ Credit Card EMI transaction}
If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.
You may contact the bank's customer care using the number mentioned on the back of your card with the refund reference number {refund_reference_number} to know the refund status. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
{Refund to PhonePe wallet}
The seller has refunded ₹ {refund_amount} to your PhonePe wallet and it will be credited by {refund_promised_date}. You can check the available balance here: http://fkrt.it/bqrfRzNN. You may transfer this money to your bank account any time using the ‘WITHDRAW’ option under 'PhonePe Wallet' and the amount will be credited to your account instantly. For more details on your PhonePe account click here: http://bit.ly/2n8QtcH.
{Refund to Gift Card}
The seller has refunded ₹ {refund_amount} to the Gift Card section of your Flipkart wallet and it'll be credited by {refund_promised_date}. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN
In the future, you can also return your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
We would like to thank you for your understanding.
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