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Thanks for your valuable time over the call.
As per the telephonic conversation, we're sorry to know that you're facing issues with your 'Samsung Galaxy On Max (Black, 32 GB)' with order ID OD211859125194515000.
We'd like to let you know that a technician visit has been arranged and technician will visit you at your address by April 05, 2018 to help you with your concern.
Address: cutiepie cakeshop near collectorate alappuzha, cutiepie cakeshop cutiepie cakeshop Alappuzha Kerala 688001
Please back up any data on the device before the technician commences the troubleshooting.
We would like to thank you for your support.
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