Notes

Hi, I understand how frustrating could be for you that the order didn't have an update, I will do my best to help you with that.

Hi, I understand how frustrating could be for you that the pillow didn't arrive , I will do my best to help you with that.

Thank you so much for your valued time and patience

Fantastic! Could you bear with me while I process your replacement?

Thank you a bunch for waiting again, once again I offer you an apologize for the inconveniences that this caused you however

Good. Has been a real pleasure be able to assist you today, please allow me to inform you that you will receive a brief email survey to qualify my assistance today, and I would really appreciate if could you take a minute to fill out the survey. Do you feel fine with this or may I help you with something else?

You're welcome.I will really appreciate your feedback to qualify my service .It was a real pleasure chatting with you today. I am going to close this chat for now. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com, have a great evening and enjoy your week!

Thank you so much for your time and I was checking and your order is sold and shipped by the third seller in our site Koolekoo in this case to really help you I can escalate this to my higher department to fix this in the better way and they will contact you back in 1 business days, is that fine for you to receive the item fine ?

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Thank you so much for your valued time and patience let me comment you that in this case we don't handle the files of the credit card department for security reasons but don't worry, you can contact them at: 1-877-294-7880 in order to they help you to check if there is a restriction on the card or what's going on with the card.

Thank you so much for your valued time and patience I am so sorry for the inconveniences that the missing item caused you however I can issue a full refund or a replacement of the item, just let me know which option is better for you?

Thank you so much for your time and patience I was checking and in this case we don't handle the files of the savings catcher however no worries, we have an specific team in charge our saving catcher team and they will be more than happy to help you to get your rewards of the receipts only you need to contact they at 866-224-1663 or forward email to [email protected]. Savings Catcher hours of operation Monday through Sunday 7 AM - 9 PM CST and they will be more than happy to assist you to fix this matter.