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2) [email protected] frequent cuc, called to book a tix, booked it as per cux preference
3)call dropped, nophonenoemail west midlands trains
4) east midland trains, cux called to book a tix, booked as per cus preference
5) tfw, cus wants coj with diff stations, not possible so cux booked new tic.
6) tfw, cus didnt not get ref no and email after booking the tix, gave the ref no n asked to call arriva train for email confirmation. last 4 card no. 8413
pancoed to llandudno junction, 35.50p, 15 oct Hayley shillam....
2414091801- ref no
7) REFUND CHASER gk885936998gb 07717872936 tfw
8) nophonenoemail, cux raised query regarding off peak return. for east midlands trains
9)[email protected] cux called for any card, provided any card. for cross country
10) disruptions on 20th oct service, request refund but can't pull up the details, gave norther web support no. nophonenoemail. ref 0936081018
11) [email protected] cux opted for mtix, password forgotten,asked to call arriva
[email protected]
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Options Given:
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Decision Tree Code:
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