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I hope you are doing well! Please let me know how may I help you today?
I'd love to look into this for you. For security purposes, could you please provide the full billing address on this order?
Perfect! Thank you for confirming this information!
I certainly understand how important is this order for you. Let me take a look into this to see what I can do to help you get this resolved.
Your satisfactions is very important to us. It's been a pleasure assisting you!
$Contact.name.first, you may receive a brief email survey after you close this chat. Please help me rate my service and your overall experience with Walmart.com. I'd appreciate your feedback!
I have not heard from you in a few moments, are you still there? I don't mean to rush you, I just want to make sure that we are still connected.
I just want to make sure that we covered everything you needed. Is there anything else I can assist you with today?
Thank you for contacting Walmart.com! I wish you a lovely day!
I have not heard from you in a few moments, are you still there? I don't mean to rush you. I just want to make sure that we are still connected.
I definitely understand why this situation is upsetting. Our standard of service is much higher tan what you've experienced with this order.
We are always looking for ways to improve our service and we hope to meet your expectations the near future.
On behalf of Walmart.com please accept my sincerest apologies. It is clear that measures need to be taken to improve the quality of service of this shopping online experience.
MISSED EDD:
I've tracked your order and it seems that your package will arrive later than expected, but is still on its way. My apologies for this delay. However, it is currently in transit to the next facility. We'd like to know if you are able to allow 1 additional day?
CTY
I deeply apologize for the difficulties you have had with this order. I want to take care of this for you immediately. Let’s work together to find a solution will you please allow me one moment to look into this for you and I will be back with you shortly with a resolution that will hopefully resolve this issue for you
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