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Thanks for writing in.
We understand your concern about the delivery of your order 'OD113596020308565000'.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We've spoken to the courier service provider and they're looking into this and they'll take utmost care to ensure this does not happen again.
However, we'd like to let you know that your order for 'P17 collection Exceed Induction Type 2-in-1 Flying Indoor Helicopter with Remote' has been shipped through Ekart Logistics on October 13, 2018 by the seller and the tracking ID is FMPC0383380671.
The Wishmaster from Ekart Logistics will call you only if they're unable to locate your address or to confirm your availability.
However, we assure you that your order will be delivered to you by October 22, 2018.
You can check your order status here: http://fkrt.it/bqWLi~NN
For any further query, please get back to us. We'll definitely assist you.
Hope this helps.
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