Notes

Hi Deepak,

Thanks for writing in.

We are unable to understand your concern it looks like you've sent us an email without any details please come with exact issue.

If there's anything we could do for you, please let us know and we'll be happy to help.

We hope to hear from you soon.

Hi Prashanth,

Thanks for writing in.

We understand your concern about that your 'request could not be processed' and sorry for the trouble you had to go through.

We'd like to let you know that you have to recharge your mobile phone number to send SMS this will be charged from your account.

If still face any issue feel free and write back to us we will happy to assist you.

Hope this helps.

Hi Renuka,

Thanks for writing in.

We understand your concern about the refund for your order 'OD113605998558938000'.

We are happy to let you know that the seller has refunded Rs. 474/- for your product to your Flipkart paylater monthly credit on October 10, 2018.

This amount should be credited to your account by now October 11,2018.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Have a nice day!


Hi Dinesh,

Thanks for writing in.

While we understand that you would like to change the shipping address for your order, we're sorry to let you know that the seller will not be able to fulfill your request as it has already been processed.

We are sorry for the trouble you had to go through.

If you'd like, you could ask a friend or a family member to collect the package on your behalf from the current address. If that is not possible, then you could cancel and place a fresh order to be delivered at a different address. You can also choose to get the product delivered at a pickup store if there is one in your area. You would need to place the order from our mobile app to check the availability of a pickup store.

In future, you can choose to update the delivery address for your orders through our website and app in 3 simple steps:

1. Visit 'My Orders' section of your Flipkart account: http://fkrt.it/bqWLi~NN
2. Select the order for which you’d like the address to be updated
3. Tap 'Change’ icon next to the current address and add new delivery address

Please note that this option will be available only if the address can be changed based on the status of your order.

Hope this helps.




Hi Subin,

Thanks for writing in.

We understand your concern of 'BILLION DAY SALE'.

We are sorry for the trouble you had to go through.

We'd like to let you know that this product is available you can place an fresh order by clicking below link:

https://www.flipkart.com/lotto-men-444-sports-sandals/p/itmf3xygngyps9xh?pid=SNDF3S6ZVHKPCHNS&lid=LSTSNDF3S6ZVHKPCHNSLGQOUO&marketplace=FLIPKART

However, if you still face any issue feel free and write back to us we will assist you.

Hope this helps



Hi Imaya,

Thanks for writing in.

We understand your concern about the 10% Cashback on payments through PhonePe for your order 'OD113607976504870000'.

We are sorry for the trouble you had to go through.

We'd like to let you know that you can avail 10% cashback (maximum Rs.100) on purchase select products on the Platform using their PhonePe wallet or credit card/debit card/UPI through PhonePe during the offer period.

We would also like to tell you that the cashback will be credited to your PhonePe wallet within 24 hours of successful completion of the transaction.

In case anything else please get back to us so that we can assist you further.

Hope this helps.




Hi Sai,

Thanks for writing in.

We understand your concern about the 10% Cashback on payments through PhonePe for your order 'OD113605154449215000'.

We are sorry for the trouble you had to go through.

We would like to tell you that the cashback will be credited to your PhonePe wallet within 24 hours of successful completion of the transaction.

Also, the cashback of Rs.100/- is applied on this order.

In case anything else please get back to us so that we can assist you further.

Hope this helps.







Hi Roshan,

Thanks for writing in.

We understand your concern that you want to purchase your product through EMI on Debit Card. We are sorry for the trouble you had to go through.

We would like to inform you that this option is available on selected sellers and products. You can send an SMS 'DCEMI' to 57575 to check eligibility.

EMI on Debit card option for payment can be seen if your registered mobile number on Flipkart is the same as the one registered with bank.

In case it isn’t, you can either update your registered mobile number through ‘My Account’ on Flipkart or update your mobile number with bank.

The important guidelines are mentioned as below:

* Debit Card EMI/Pre approved EMI is offered by HDFC/AXIS/ICICI/SBI banks.
* Interest rate and tenure differs from bank to bank.
* You can buy only one product at a time, however number of units for a single product may vary based on banks.
* There are no processing fee or additional charges.
* You need not pay any down payment amount to avail this offer.
* EMI plans cannot be changed once an order is placed.
* The minimum transaction amount to avail this offer differs from bank to bank.
* The maximum transaction amount to avail this offer will vary for each user depending on credit availability.

Hope this helps.