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We understand that you are facing issue for the '10% Instant Discount with HDFC Bank Debit & Credit Cards' of the product 'POCO F1 (Graphite Black, 128 GB) (6 GB RAM)'.
We'd like to let you know that offer duration for the product is available by:
* October 11, 2018 (00:00 Hours) to October 11, 2018 (23:59 Hours)
* For Flipkart Plus members, sale will begin from 21:00 Hours, October 10, 2018 to 23:59 Hours, October 11, 2018
As per our records you have ordered the product on October 10, 2018 8:19 PM, so the seller will not be able to provide you any cashback for it.
We are happy to let you know that the seller has refunded Rs. 23999/- for your order OD113603794883963000 to your
Debit Card on October 11, 2018. This will be credited to your account by October 23, 2018, as per standard banking procedures.
If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 713138. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.
If there is anything we can do for you please feel free to contact us.
Have a nice day.
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