Notes

Hi Sanjay,

Thanks for your valuable time over the call.

We understand your concern about the discount not applied on your order 'OD113603888403425000' for 'Microtek EM4160+ Digital Display For AC upto 1.5Ton (160V-285V) Voltage Stabilizer'.

We would like to let you know that as we per our records your total value for the order is Rs 1599/- and you had made the payment of Rs 1099/- through your HDFC Debit Card and Rs 500/- through your Gift Card (EGV). So the seller will not be able fulfill your request.

Hope you understand.





2


Hi,

Thanks for writing in.

We understand your concern about the 10% instant discount on HDFC card for your order 'OD113596795717940000', 'OD113597181335735000', 'OD113597771749434000', 'OD113597461576763000', 'OD113599230741322000', 'OD113604914308742000', 'OD113605158240284000', 'OD113605201408533000' and 'OD113605667437554000'.

We would like to let you know that the offer you are concerned about is already applied on all of your orders, you can also check the same from 'My Orders' section of Flipkart Account.

Hope this helps.






Hi,

Thank you for writing in.

We understand your concern that you want customer support from Flipkart.

We request you to write us within 72 hours with your contact details and exact concern so that we can assist you further. 

You can also contact us on our toll-free number 1800 208 9898 so we can assist you in your preferred language. Also, you can always get quick answers by visiting our help center: https://www.flipkart.com/helpcentre

Awaiting your response! 


Hi Ashwini,

Thanks for writing in.

We understand your concern about the expiry of your cashback of Rs. 101 for your order.

Please write back within 72 hours with the exact order ID for which you have received the cashback, so that we can assist you further.

Hope this helps.



Hi Jaice,

Thanks for writing in.

We understand your concern that you have not received the Flipkart Plus coins in Flipkart Account for order 'OD113605172270958000' for 'Realme 2 Pro (Blue Ocean, 64 GB)'.

We would like to let you know that as per our records 10 coins are provided to you for your order also the Coins will be in 'Pending' state until the return policy period is over and Coins will be in 'Credited' state after the return window is over for all products in the order.

Hope this helps.