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Thanks for writing in.
We understand your concern that you would like to pay for your product before delivery for your order '' for ''.
We would like to let you know that you can convert Cash On Delivery mode to prepaid one using PhonePe payment option via payment link in the Out for delivery SMS from Ekart.
Here are the details to convert the Cash on Delivery payment to prepaid:
-Once the Cash on Delivery orders have been marked as 'Out for Delivery', you can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart (Only if the shipment is eligible).
-The payment link would remain active until the time of delivery.
-Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device.
-You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation.
Eligibility criteria to avail COD to POD payment conversion:
-Courier service provider is Ekart.
-Current payment mode is CoD (Cash on Delivery).
-PhonePe payment app should be installed/ available.
-This payment option is available only in selected regions.
Available Payment methods:
-PhonePe Wallet.
-PhonePe UPI.
-Saved Credit/Debit cards in the PhonePe App.
In case there’s anything else we can help you with, please feel free to write to us.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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