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Thanks for writing in.
We understand your concern about the exchange of your 'VIVO V9 Youth (Black, 32 GB)'.
We are sorry for the trouble you had to go through.
We would like to let you know that your exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.
Here are few important things to note while choosing the exchange option for a device:
1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled
We would like to thank you for understanding.
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Hi,
We understand your concern that the product did not meet the exchange related guidelines as confirmed by the Wishmaster.
We are sorry for the trouble you had to go through.
Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
Here are few important things to note while choosing the exchange option for a device:
1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled
You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.
Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.
We would like to thank you for understanding.
exchange product not working >>>> solved
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