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PKT 28 SEPTEMBER----
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Brief:
Participants need to Add to cart the Google Chromecast 2 Media Streaming Device (Black) Every 200th customer who has added the Google Chromecast 2 Media Streaming Device (Black) to cart is eligible for this offer. 25 winners will win Google Chromecast 2 Media Streaming Device (Black) at Re. 1.
Redemption period: 8-Oct-18 to 9-Oct-18
Important points to note:
Winners will be declared by 6-October-2018 on this page www.flipkart.com/pages/chromecast-winner-list by Flipkart
The details of the benefits will be communicated to customers under "My Rewards" in their Flipkart account
Scenarios:
1. Generic queries about the offer:
Tagging on SA: Create case Offers >>> Product Purchase Queries>>>General Enquiry on Sale Events/ Offers>>>Solved
2. Customer is unable to redeem the Google Chromecast 2 Media Streaming Device (Black) at Re. 1 post 8-Oct-18:
If TD is not mapped: (check if TD is mapped or not, go to casperlite - User offer mapping and check with the account id)
Check if customer is part of the winners list
Assign the eligible cases to backend team
Tagging on SA: Offers >>> Targeted Discount/External Coupon >>>TD not received/Mapped >>> Unresolved
If Targeted Discount is mapped:
Tagging on SA: Offers >>> Targeted Discount/External Coupon >>> Unable to redeem Discount/Code >>> Unresolved
Keywords: Add to cart, google chromecast 2 media streaming
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