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cx facing size fit issue, wants '' size, not available with the seller at moment, cx happy to keep the product with himself, hence closing this case.
cx has no issue with product, want to keep with himself. Hence closing this case.
Hi,
Thank you for valuable time over the call.
We understand your concern for the replacement product '' with the order ''.
We are sorry to hear that the replacement the product you have received is different.
We are sorry to hear that you are facing issues with your product.
As per discussed over the call, you want to keep the product with yourself and don't want to return it. Hence, we are closing this case.
We also understand that this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right. We've spoken to the seller and he is looking into this and take utmost care to ensure this does not happen again.
A feedback has been shared with the seller so that they can put in additional measures in place to make your shopping experience a delightful one.
To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
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