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Thank you for writing in.
We understand your concern about refund of your payment for the order 'OD211795148570848000' of 'REDMI 5A (GOLD, 16 GB)' and we're sorry for the trouble you had to go through.
We'd like to let you know that the seller has received only single payment of Rs.5999/- for your order and another payment apart from this has not been received by the seller.
In the unlikely event of the amount apart from Rs.5999/- being debited from your account, it will be reversed within 08 business days from the date of the transaction.
Hope this helps.
However, Rs. 02/- has been added as a cashback on June 13, 2018 and this amount will be credited by June 15, 2018. Cashback amount can not be withdrawn into the bank account, but can be used to make payments to online/offline merchants.
Hi Shatrudhan,
Thanks for writing in.
We understand your concern about the refund of your payment made for the product 'Rudra Fashion Embroidered Fashion Georgette Saree'.
We are sorry to let you know that the seller has not received the payment for the order 'OD212420009423341000' due to a system error.
However, as per checking our records, we see that amount of Rs. 1189/- has been refunded to your account on May 27, 2018, it will be credited to your account within 08 working days.
Also, we would like to let you know that your order has been shipped by the seller and will be delivered by May 31, 2018.
You can check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
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