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Thanks for writing in.
We understand your concern about the product 'Honor 7A (Blue, 32 GB)' with order 'OD113196834014361000'.
We are sorry for the trouble you had to go through.
We'd like to let you know that the service engineer was able to resolve the battery issue you were facing with the product.
Due to this your return request has been cancelled by the seller.
If you're still experiencing the issue even after the service engineer's visit, we would request you to visit the nearest brand's authorised service centre for a detailed diagnosis of the issue.
Here are the details to the brand's authorised service centre :
https://www.hihonor.com/in/support/service-center/index.html
1800-209-6555
[email protected].
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
We would like to thank you for your understanding and hope that the issue will be resolved to your satisfaction at the earliest.
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