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Hi,

Thanks for writing in.

We’ve received the return request you had placed for product.

As specified by you, a return request has been created for the order and a refund of Rs 1149/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

Since the item is marked ‘Out for Delivery’ on our system, we’ll need to wait for the courier service provider to update the delivery status before the return request can be fulfilled.

No worries, this shouldn't take more than 24 hours.

If you'd like to request the return now, you can do it by following the below steps:

- Go to 'My Orders' section of your Flipkart account
- Select 'Return'
- Enter the last four digits of your invoice number under 'Confirm delivery using invoice number' section

Once you update the details, the seller will work towards fulfilling your request and you will get an update with more details through an email and SMS.

We would also like to let you know that you’ll receive an email and SMS with the refund details, after which the money will be credited to your PhonePe wallet as soon as original product deliver to the seller.

Please keep the item along with the original product box, accessories and tags ready for pickup by September 17, 2018 as the Wishmaster from Ekart Logistics will not be able to complete the pickup in case any item is missing.

In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
     
 
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