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Hi Tabish,
Thanks for writing in.
We understand your concern that you want to know about your order 'OD113410752452924000' for 'Realme 2 (Diamond Black, 32 GB)'.
We are sorry that you haven't received your order. We see that the order status has been updated as 'Delivered' on September 20, 2018 and has been received by ' Kashif Wahab'.
We are getting in touch with Ekart Logistics to sort this out since they have confirmed that they have delivered your shipment with tracking ID: 'FMPC0374011290'.
In the meantime, you could check if anyone you know has collected the shipment on your behalf.
We'd like to let you know that the seller will not be able to ship item from this order as it has been delivered, you can place a new order once the product is back in stock with sellers. You can click here: https://www.flipkart.com/product/p/itme?pid=MOBF85SCHG5ZFYF8 and use the 'Notify me' option to know once the product is available.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
Hope this helps.
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