Notes

Hi,

Thanks for writing in.

We understand your concern that you would like to merge your flipkart account with other account.

We would like to let you know that you can merge your account by yourself with following steps:

1. Go to My Account
2. Under Settings, go to Update Email/Mobile
3. Enter your new email ID/Phone number
4. Enter the verification code sent to new email id/phone number
5. Click on Save Changes

Your account will be merged with new email id/phone number.

Below are the changes that happen to your account once account is merged:

1. You can merge both the accounts even one is created through phone number and another one through email id
2. The order histories of both the accounts will be merged. Now, you can login to their account using either mobile number or email ID
3. The password to access the order history will be of the account with which you had logged in while updating details

In case if the 'Password' is forgotten:

1. You need to enter the registered emailed/phone no
2. Click on forgot the password
3. You will receive an OTP by email or phone no
4. Enter OTP and create a new password
5. Click on reactivate tab

Hope this helps.