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As discussed, we have briefed morning shift consultants about how to download the invoice copy for Non – FBF sellellers: https://10.47.0.167/) they should check in the link available in Yoda - http://10.85.141.47:35888/dashboard/index
If they are not able to download invoice in Yoda link (APL) informed them to check in the new link for Non – FBF sellers
http://10.85.50.37/customer_invoices/shipments/Q-130468996/document?seller_id=b38e117812b449fd
Consultants should replace the Shipment ID - Q-52225904 in the link, which will be available in Flo. Below is the screenshot of the same.
If consultants are not able to download in new link provided, informed them to fill the form and keep the incident under WFIU for 02 hours with the issue type as Create case>>>Soft copy invoice - Archived order>>>Serco Email General>>>WFIU
FLO Link: http://10.47.4.109/orders/order?order_id=OD306160398039975000
APLlink: http://10.85.141.47:35888/dashboard/index
Form Link:
https://docs.google.com/forms/d/e/1FAIpQLSdCylF4S4w0cOhKPrhkJneE70P3oNWxcdxJ0M06ulK1Zq-PFw/viewform
Seller ID and Shipment ID Link:
http://10.85.50.37/customer_invoices/shipments/C-135517704/document?seller_id=d8a4bc0401814049
FA, where you can get the shipment ID and seller ID. Do not fill the form.
Use link for Non-FBF :- Lenovo K8 Plus (Venom Black, 32 GB)
Change the shipment ID and hit enter, still if you are not able to download the invoice then change the seller ID in the link and hit enter.
FBF orders should be checked on APL link
http://10.85.51.115/documents/ Q-60945745-INVOICE-LABEL?format=pdf&new_template=non_wsr_only_invoice_v4
Document DB - Non-FBF -
http://10.85.50.38/customer_invoices/orders/OD112628827591528000/document
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