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Thanks for writing in.
We understand your concern that you did not receive Flipkart Plus coins for your order ID 'OD113334476539665000' and you also want to know how to redeem it.
We are sorry for the trouble you had to go through.
We'd like to let you know that this time you did not receive Flipkart Plus coins, they are showing pending status, they are provided as soon as you place the order and they are moved to 'credited' state once the Return Policy period of all items in your order is completed. In case of travel/hotel bookings, the Plus Coins will be moved to 'credited state' once the booking date has passed.
Plus Coins can be used to redeem benefits only on Flipkart as per the guidelines mentioned in the Plus Zone to earn third party benefits.
To check the status of your coins, please follow these simple steps:
For App
- Click on Flipkart logo
- Go to 'Flipkart Plus' page
- Click on 'Coins'
For Website
- Click on 'My Account'
- Go to 'Flipkart Plus' page
- Click on 'Coins'
In case there’s anything else we can help you with, please feel free to write to us by replying to this email.
Hope this helps.
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