Notes

suspicious account .
..

If you wish I can send you the e-mail regarding for the same.

You are a valuable customer of Amazon we should be thankful to you that I've got the chance to assist you today.
In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced in this case.


Can you please allow me a moment while I am checking this for you.
I've checked your account details/ order details/ kindle details.
I understand that " ".




Hello, my name is Shagun. How may I help you? can send your
feedback on:kindle-feedback.amazon.com


I have successfully cancelled your order and initiated a full refund. The refund will show into your original payment method within 3-5 business days.


I have successfully cancelled your subscription and initiated a refund. The refund will show into your original payment method within 3-5 business days.


Being a kindle user I can understand that how important is having a kindle device these days.

In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced in this case.
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APOLOGY
I am sorry for the inconvenience as your device is not charging.
I am sorry for the inconvenience caused to you.
we didn't mean to cause you so much trouble.
I am sorry for the inconvenience as your device is frozen.
I am sorry to know that.
I am sorry for the inconvenience.
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ASSURANCE
Please do not worry, I'll surely do my best to assist you with this.
Please be assured that I will surely do my best to fix this for you.
Please confirm when you'll be done with the provided steps.

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SPECIAL OFFERS
Before proceeding I'd like to inform you that as per amazon's policy amazon charges $15-20 for removal of these special offers.However,as an exception I will remove them from your device for free.
Please allow me a minute while I remove the Special offers from your kindle without any extra fees.
Thanks for your patience.
To help you with this, I've successfully removed the Special Offers from your device without any extra fees.
Please check and let me know if they are gone.
Please make sure, your device must be connected to WiFi.
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RESENT
To help you with this, I have sent this book on your kindle app.
To help you with this, I have sent this book on your kindle device.
Please check and let me know if the book is downloaded or not.
Please make sure your kindle is connected to WiFi.
Please make sure your kindle app is connected to Internet network.
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HARD RESTART
1.Press and hold the power button for a full 40 seconds.
2.Please do not release the button before 40 seconds even if the screen goes blank.
3.Release the button after 40 seconds.
If the device doesn’t restart, release the Power button and then press the Power button again to turn on the device.
Lets restart your kindle device.
Restarting can solve problems you're experiencing with your device.
Once your device is turned on, please check and let me know
Connect the device to a power adapter, if available.
This can be either a power adapter or a computer via USB.
Devices can freeze if a lot of a software is being used at the same time. Restarting the device release memory space, which may solve the problem

Once your device is turned on, please check and let me know if it is working or not.

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CLOSING.
You're most welcome!
Your appreciation gives us strength to help our valuable customer like you in best possible way.
Do you think all your concerns with Amazon have been addressed today?
Is there anything else I can do for you today?
Was I able to address all of your concerns? I just want to make sure you feel happy with the service you received today.
You're welcome!
Thank you for contacting Amazon. We look forward to seeing you again soon.
Have a good day! Bye!

Thank you for contacting Amazon. Please click on the "End Chat" to close this window.
To properly close this window, please click the "end chat" link."

To properly close the chat window, please click the *End Chat* button on the top right corner of this window.

By the way I will be sending you an email confirmation that you can use as a reference. Feel free to check it right after our chat. You will receive after 2-3 minutes once our chat was ended.

Have a good day! Bye!
Have a good night! Bye!
Have a good evening! Bye!
Have a great time!
Have a great time! Bye!
I hope I've resolved your issue. May I help you with any other concern?

Is there anything else I can do for you today?

Thanks for being a prime customer.



Thanks for visiting Amazon.com. Have an excellent day ahead!We hope to see you again soon!





I'm really happy we're able to resolve your concern! I want to make sure that you experience the best customer service from Amazon Kindle Chat Support and make you a happy Kindle customer after this conversation. Would there be anything else?



It is really a pleasure to assist our valued customer.



Happy Holidays to You and Your Family!



We wish you love and peace during this holiday season and look forward to a wonderful New Year together!


Nice to meet you.

You're Welcome.



We look forward to seeing you again soon.


Thanks for visiting Amazon.com. We hope to see you again soon! Have a blessed day, Bye!


We valued our customers. Thank you for taking the time to contact Amazon.com and letting me assist you with your concern.



Thank you for contacting Amazon.com, We hope to see you again soon.



I’m glad that you’ve reached us today and thank you for allowing me to help you with your Kindle concern. I've sent you a confirmation email that you've reached Amazon Kindle Chat Support. Please check and confirm.




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REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.
*******************************************
TRANSFER
A member of our MP3 Specialist team will need to help you with this. Please hold while I transfer you. One of our Amazon MP3 Specialists will assist you shortly.

A member of our Audible specialists team will need to help you with this. It will only take a moment.

A member of our kindle specialists team will need to help you with this. It will only take a moment.

A member of our retail team will need to help you with this. It will only take a moment.

Let me connect you to a member of our Appstore team. It will only take a moment.

Let me connect you to a member of our Amazon instant video team. It will only take a moment.

A member of our Game/Software Downloads team will need to help you with this. It will only take a moment.

Let me connect you to a member of our Echo team. It will only take a moment.

Let me connect you to a member of our Fire TV team. It will only take a moment.

Let me connect you to a member of our Spanish team. It will only take a moment
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Hello,

I'm extremely sorry to hear about the problems. That's definitely not what we want our valued customer like you to experience.

I'm not sure which part of the process or step was causing the problem. We need to have few more issue related information to isolate the issue completely.

The issue you contacted us requires a real time support over the Phone or Chat in order to troubleshoot the issue.

I realize that at this point of time asking you to contact us again would be disappointing, however, we would really like to assist you better.

Please be informed that advanced troubleshooting steps can only be performed over the Phone or Chat conversation. Hence I'm requesting you to contact us via Phone or Chat. I appreciate your understanding.

You can reach us by Phone or Chat directly by clicking the below link:https://www.amazon.com/gp/help/contact-us/kindle-help.html

If you can't access this feature, here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072
- International: 1-206-266-2992










I've reviewed your account and see that you have contacted us multiple times regarding the similar issue. Already, we have made many exceptions for you, to issue the refunds for the digital orders.
I'm so sorry, but I am afraid that I won't be able to issue any more refunds.

July 26, 2018 12:15:18 PM Alekhya (CSA) : I have checked this for your and I would like to inform you that this order was placed from the promotional credit and promo credit are non refundable. However, I have tried multiple times as this is against policy our system will not allow us to refund for this order.


https://checklyrics.com


I'd like to inform you that the maximum days to return a book is seven days. However as you are a valuable customer of Amazon for one time exception I am issuing the refund.



: There you go Tiffany, I've successfully processed your refund. I will send you an email confirmation as well shortly after our chat ends regarding the refund to serve as your reference.