Notes

REFUND INTIMATION
Hi,

Thanks for writing in.

We understand your concern about '' with order ''.

We would like to let you know that the seller has refunded Rs /- for your order to your Bank account on July 08, 2018. This will be credited to your account by , 2018, as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number 'ref num'. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

Please check the previous statement of your credit card before reaching out to the bank.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Hope this helps.

REFUND PILOT
Hi,

Thanks for writing in.

We understand your concern for your order '' for ''.

W e would like to let you know that the seller has refunded Rs /- to your Bank account on with the reference number: 'ref num' and this amount should have been credited by now.

In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.

We would like to thank you for your patience and understanding.

ELABORATE

Hi,

Thanks for writing in.

We understand your concern about the pickup of '' with order ''.

Please be assured that we're looking into this and will get back to you with an update by August , 2018.

Hope this help

SHIPPED TO DELIVER

Hi Sanju,

Thanks for writing in.

We understand your concern about your order '' for ''.

We would like to let you know that the seller has shipped the item and it will be on its way to you soon. The shipment will get delivered by ,2018.

You can check your order status here: http://fkrt.it/bqWLi~NN

Hope this helps!

Hi,

Thanks for writing in.

We are sorry to know that the '' you've received is damaged.

The seller has arranged a replacement for the product and it'll reach you by , 2018. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

In the future, you can request a return for your order using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.

We would like to thank you for your continued trust and support.

WAIT REFUND

Hi,

Thanks for writing in.

We are sorry to know that the '' you received is damaged.

As specified by you, a return request has been created for the order and a refund of Rs /- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Debit Card within 02 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by
, 2018 as the Wishmaster will not be able to complete the pickup in case any item is missing.

In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.

We would like to thank you for your continued trust and support.

DELIVERY CONFIRMATION

Hi,

Thanks for writing in.

We understand your concern about your order '' for ''.

We would like to let you know that the courier service provider has confirmed that the shipment of '' was delivered to you on 2018.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps!


DELAY DELIVERY CONFIRMATION

Hi,

Thanks for writing in.

We understand your concern about your order '' for ''.

We would like to let you know that the courier service provider has confirmed that the shipment of '' was delivered on
2018.

There was a delay in the delivery of your order due to an unforeseen issue faced by the courier service provider. We have shared feedback with the courier service provider to make sure you have a delightful shopping experience.

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps!

SPECIAL DATE

Hi,

Thanks for writing in.

We understand that you'd like your order delivered at a specific date. We are sorry to let you know that delivery options at preferred slots are not available with the courier service provider at the moment.

In case you may not be available at the time of delivery, you could have a friend or a family member collect the package on your behalf. If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

We assure you that the courier service providers will try to deliver your order again on the next working day, if you were not around to collect it during the first attempt.

Your order will be delivered by August , 2018 and you can also track your order status here: http://fkrt.it/bqWLi~NN

Hope this helps.

PRIORITY

Hi,

Thanks for writing in.

While we understand you’re keen on receiving your order, we’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.

Although the seller would like to have your order reach you faster, it’s not something they can promise as they will need some time to process and deliver your order. You can be sure that the seller will do their best so your order reaches you on or before 2018.

You can expect more updates once the seller ships it and you can check your order status here: http://fkrt.it/bqWLi~NN

You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.

Here's something that may help. If you'd like to get your products delivered faster, please select items with the 'Flipkart Assured' badge. For more details on Flipkart Assured click here: http://www.flipkart.com/flipkart-assured

We would like to thank you for your understanding.