Notes

closing case
close

Hi,

We're writing in continuation to our previous email.

Since we did not hear any response from your side, hence closing the case.

Feel free to contact us for further assistance.

Have a nice day.

notes:
{No response from Cx so Closing the case} (SolvedNRR)


Hi XXX,

Thanks for writing in.

We would like to let you know that we are closing the case for now we haven't heard you yet.

In case, you face any issue please free to write back to us we will be happy to help you.

Hope this helps.





Hi,

This is follow up to our previous conversation.

We are writing to let you know that we are closing this case for now. Since we have not heard from you yet.

If there is something we can do you can choose to write back to us and we'll happy to help you.

Have a nice day.



Hi,

We're writing in continuation to our previous email. Since we did not hear from you, we are closing this case.

Please feel free to write to us or you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.

Have a nice day.




























Hi Balbir,

Thanks for writing in.

We'd like to let you know that ‘Credit Card No Cost EMI’ is one of the prepaid payment modes with which you can shop for items from select sellers on Flipkart with no interest and zero down payment. Once the payment is completed using this mode, an instant discount will be applied for the amount you are charged as interest by the bank ensuring you do not incur any additional EMI charges.


Here are the EMI details for your order:

Item Value : Rs. 31999
Interest (charged by Bank): Rs. 1667
No Cost EMI Discount: Rs. 1667
Total EMI for 9 months: Rs. 31999

The monthly installments will be deducted from your AXIS bank Credit Card.

Please note that Flipkart does not charge any processing fee for this payment mode. You may get in touch with the bank's customer care using the number mentioned on the back of your card for more information.

Hope this helps.









Hi Susanta,

Thanks for writing in.

We understand that you want Traking ID and courier name for the return.

We are sorry to know that the 'ADIDAS QUESTAR RIDE Running Shoes For Men' you received is damaged.

As specified by you, a return request has been created for the order and a refund of Rs. 4799/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your PhonePe wallet within 02 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by August 21, 2018 as the Wishmaster from 'Delhivery' will not be able to complete the pickup in case any item is missing.

Also, remember to collect the acknowledgement receipt once you hand over the product.

We would like to thank you for your continued trust and support.








Hi Pravin,

Thanks for writing in.

We understand your concern about the payment of your products 'Hot Muggs Designer Rakhi Set'.

We are sorry to let you know that the seller has not received the payment for the order yet due to an unforeseen issue with the payment gateway. You will get an update on the status of your order through an email and SMS within 08 hours of the transaction.

If the transaction is successful, you will receive an order confirmation with the details of the order and expected delivery date. In case the transaction is unsuccessful, you will receive a refund confirmation and the amount will be credited to your 'Bank account' within 08 business days.

We would like to thank you for your understanding.






Hi XXX,

Thank you for writing in.

We're sorry to know that you have received different brand instead of 'OKASTA High Quality 12 Pcs. Double Sided Open End OK12P High Quality 12 Pcs. Double Sided OK12PCS Open End Double Sided Rachet Wrench Set'.

We would like to let you know that the return request for the order has been canceled as the issue type you have selected while creating the return was incorrect.

We requested you to kindly wait for 48 hours for the successful completion of cancellation process. After that you can create new return with right issue type.

If you face any issue while creating return for this product then you can write back to us and we will assist you in the best possible way.

Hope you will understand.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.




Hi,

We are sorry to hear that you are facing size fit issue with your '' with Order ID: .

We would like to let you know that you have created a wrong return type. In the replacement you will receive the same size so as requested by you, the seller has cancelled your replacement and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

You will also receive a confirmation SMS also.

However, you can create a new return after 48 hours.

It's really simple! Just follow these steps:

• Log in to your Flipkart account
• Click on 'Orders'
• Select the product and click 'Return'

We'll send you an email and SMS with all the details you need.

In case you will not be able to create a return, please feel free to write back to us, we'll be happy to help you out.

Hope this helps.