Notes

Hello, my name is Vatsalya. How may I help you? cn send your
feedback on:kindle-feedback.amazon.com
I have successfully cancelled your order and initiated a full refund. The refund will show into your original payment method within 3-5 business days.
I have successfully cancelled your subscription and initiated a refund. The refund will show into your original payment method within 3-5 business days.
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APOLOGY
I am sorry for the inconvenience as your device is not charging.
I am sorry for the inconvenience caused to you.
we didn't mean to cause you so much trouble.
I am sorry for the inconvenience as your device is frozen.
I am sorry to know that.
I am sorry for the inconvenience.
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ASSURANCE
Please do not worry, I'll surely do my best to assist you with this.
Please be assured that I will surely do my best to fix this for you.
Please confirm when you'll be done with the provided steps.

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SPECIAL OFFERS
As per amazon's policy amazon charges $15-20 for removal of these special offers.However,as an exception I will remove them from your device for free.
Please allow me a minute while I remove the Special offers from your kindle without any extra fees.
Thanks for your patience.
To help you with this, I've removed the Special Offers from your device.
Please check and let me know if they are gone.
Please make sure, your device must be connected to WiFi.
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RESENT
To help you with this, I have sent this book on your kindle app.
To help you with this, I have sent this book on your kindle device.
Please check and let me know if the book is downloaded or not.
Please make sure your kindle is connected to WiFi.
Please make sure your kindle app is connected to Internet network.
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HARD RESTART
1.Press and hold the power button for a full 40 seconds.
2.Please do not release the button before 40 seconds even if the screen goes blank.
3.Release the button after 40 seconds.
If the device doesn’t restart, release the Power button and then press the Power button again to turn on the device.
Lets restart your kindle device.
Restarting can solve problems you're experiencing with your device.
Once your device is turned on, please check and let me know
Connect the device to a power adapter, if available.
This can be either a power adapter or a computer via USB.
Devices can freeze if a lot of a software is being used at the same time. Restarting the device release memory space, which may solve the problem

Once your device is turned on, please check and let me know if it is working or not.

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CLOSING.
You're most welcome!
Your appreciation gives us strength to help our valuable customer like you in best possible way.
Do you think all your concerns with Amazon have been addressed today?
Is there anything else I can do for you today?
You're welcome!
Thank you for contacting Amazon. We look forward to seeing you again soon.
Have a good day! Bye!
To properly close this window, please click the "end chat" link."
Please do me a favour and click on the "End Chat" button.
To properly close the chat window, please click the *End Chat* button on the top right corner of this window.

By the way I will be sending you an email confirmation that you can use as a reference. Feel free to check it right after our chat. You will receive after 2-3 minutes once our chat was ended.

Have a good day! Bye!
Have a good night! Bye!
Have a good evening! Bye!
Have a great time!
Have a great time! Bye!

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REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.
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TRANSFER
A member of our MP3 Specialist team will need to help you with this. Please hold while I transfer you. One of our Amazon MP3 Specialists will assist you shortly.
A member of our Audible specialists team will need to help you with this. It will only take a moment.
A member of our kindle specialists team will need to help you with this. It will only take a moment.
A member of our retail team will need to help you with this. It will only take a moment.
Let me connect you to a member of our Appstore team. It will only take a moment.
Let me connect you to a member of our Amazon instant video team. It will only take a moment.
A member of our Game/Software Downloads team will need to help you with this. It will only take a moment.
Let me connect you to a member of our Echo team. It will only take a moment.
Let me connect you to a member of our Fire TV team. It will only take a moment.
Let me connect you to a member of our Spanish team. It will only take a moment
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Hello,

I'm extremely sorry to hear about the problems. That's definitely not what we want our valued customer like you to experience.

I'm not sure which part of the process or step was causing the problem. We need to have few more issue related information to isolate the issue completely.

The issue you contacted us requires a real time support over the Phone or Chat in order to troubleshoot the issue.

I realize that at this point of time asking you to contact us again would be disappointing, however, we would really like to assist you better.

Please be informed that advanced troubleshooting steps can only be performed over the Phone or Chat conversation. Hence I'm requesting you to contact us via Phone or Chat. I appreciate your understanding.

You can reach us by Phone or Chat directly by clicking the below link:https://www.amazon.com/gp/help/contact-us/kindle-help.html

If you can't access this feature, here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072
- International: 1-206-266-2992



I've resent your digital music purchase to your music library (https://music.amazon.com), where it can be accessed for playback and download.Please check your music library recent added list-https://music.amazon.com/recently/added.



I'm sorry for the delay in completing your order for "[TITLE]." Some digital purchases require additional processing time, which normally takes less than four hours. This process is in place to protect your personal information and prevent fraudulent orders.


Games & Software Downloads ordered on Amazon.com are non-returnable and non-refundable after purchase. We provide this information on product detail pages in the Digital Games and Digital Software stores, as well as in the Amazon Games and Software Store Terms of Use (http://www.amazon.com/gamesandsoftwaretermsofuse).


I can understand your concern. I will surely report this issue to our developer team as a feedback. I am unable to tell you the exact time frame. I do not want you to give any false commitment.
I hope you can understand.




I have checked and can confirm that you were able to redeem the promotion successfully.

The promotion works like this once you receive the email a promotional balance is added in your account that can only be used to pay for a music subscription .The first month is the free trial and the next months are paid using the promotional balance in your account.