Notes

1. debit card emi

Hi,

Thanks for writing in.

We understand your concern that you want to know about Debit Card EMI.

We would like to let you know that this offer is available for few selective Customers who have account with AXIS/HDFC/ICICI/SBI.

Once you login in to Flipkart website/App/mobile site app you can see this offer on their homepage.

You can check your eligibility by sending an SMS 'DCEMI' to 57575.

If you are eligible you will receive the following SMS: Congratulations, you are eligible to avail EMI on your Debit Card for shopping on Flipkart. Explore now! *T&C apply.

If you have any further queries write back to us we will be happy to assist you.

Hope this helps.

Tagging on SA: Create Case >>> Product Purchase Queries >>> Product Specific Information >>> Payment methods available



2. Not elegible under warrenty

Hi ,

Thanks for writing in.

We're sorry to hear that you're facing issues with your ' '.

Since the product was delivered to you on ' ' , it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfil your replacement request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand and they'll be able to help you out with any product related support you may need.

The invoice for this product has been attached to this email. This can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the brand service centre.



1860 108 5555

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

Hope this helps.

3. flipkart plus

Flipkart Plus is a new customer benefits program that brings you a world of benefits like free and faster shipping for select products at serviceable pincodes, early access to select sales, priority customer support and more. You can become a Flipkart Plus member and enjoy these benefits once you accumulate 50 Coins. With every order worth Rs. 250 you gain a coin. Each additional purchase in the same order in multiples of Rs. 250 gives you an additional coin. You can earn upto a maximum of 10 Coins in a single order.


For more details on this program, please visit the Flipkart Plus page on our website or app.

Create Case >>> Flipkart Plus >>> General Enquiry >>> Enquiry about Plus Zone

4.why i did not get the flipkart plus membership

Flipkart Plus is a new customer benefits program and all customers can be a part of this program that brings them a world of benefits by accumulating 50 Coins. Here's how you can go about earning coins:

- Every order worth Rs. 250 gives you a Plus Coin
- Each additional purchase in the same order in multiples of Rs. 250 gives you an additional Plus Coin
- You can earn upto a maximum of 10 Coins in a single order

For more details on this program that has been designed for all customers, please visit the Flipkart Plus page on our website or app.