Notes

IN1808081703265221613

Hi Gaytry,

Thanks for writing in.

We understand your concern about the refund of the order 'OD113018988299831000'. We are sorry for the trouble you had to go through.

We'd like to let you know seller has refunded Rs. 2358/- for your products 'Tokyo Talkies Casual 3/4th Sleeve Striped Women's Pink Top', 'DEEWA Casual 3/4th Sleeve Striped Women's Black Top', 'La Zoire Casual Short Sleeve Solid Women's White Topi
Quantity1' and 'Modern Home 140 TC Polyester Single 3D Printed Bedsheet' to your Debit Card on August 08, 2018. This will be credited to your account by August 15, 2018, as per standard banking procedures.

Also, we'd like to let you know that the seller has refunded Rs. 644/- for the product 'KD FASHION Relaxed Women's Maroon, Black Trousers' to your Debit Card on August 08, 2018. This will be credited to your account by August 16, 2018, as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number NCTR6546924470. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

However, as requested by you, a return request has been created for the products 'Arzaan Creation's Men's Pathani Suit Set' and 'Salwar Studio Men's Solid Pathani Kurta' and a refund of ₹ 2358.0 will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Debit Card within 6 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by {pickup_date} as the Wishmaster from 'Ekart Logistics' will not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.