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Thanks for writing in.
We understand your concern about the payment of Rs. 16999/- for the product '____' with the order ID: ____.
We are sorry to know that your order didn't go through as the seller has not received the payment for the order due to a system error.
Also, the payment has been refunded and it will be credited to your account within 08 business days from the date of transaction, as per standard banking procedure.
If you do not receive the refund by the time mentioned kindly get in touch with the respective bank.
We'd also like to let you know that your order is still placed in Cash on Delivery mode of payment. Also, your product will reach you by June 26, 2018.
You can check your order status here: http://fkrt.it/bqWLi~NN
You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.
The Wishmaster may call you to check if you're around to receive the order or if they're not able to locate your address. You can also have a friend, family member or a neighbour pay and collect the item on your behalf if you like.
Hope this helps.
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