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Hi,
Thanks for writing in.
We understand your concern about the cancellation of 'Redmi 5A (Grey, 32 GB)' with order 'OD113073787648707000' and we are sorry for the trouble you had to go through.
We would like to let you know that your order was cancelled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart.
However if you still wish to buy the item, you can place a new order by clicking the link below:
https://www.flipkart.com/redmi-5a-grey-32-gb/p/itmf2fwcumw7ghwy?pid=MOBEZWXEYHCFFPHD
Hope you understand
Hi,
We are sorry to let you know that we are unable to understand your concern from your previous email.
We request you to elaborate your issue and write back to us within 72 hours, so that we can assist you further.
We will happy to help you.
Hope this helps.
Hi Siddharth,
Thanks for writing in.
We understand your concern about your order 'OD113073448969232000'.
We would like to let the courier service provider has confirmed that the shipment of 'Honor 9 Lite (Sapphire Blue, 32 GB)' was delivered to you on August 12, 2018.
Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
Hope this helps!
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