Notes

Hi,

Thanks for writing in.

We understand your concern about '' with order ''.



Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


Refund Update: Thanks for reaching us. Seller has refunded Rs. 691/- to your bank account on August 17, 2018 and it will be credited within 05 business days. In case of any delay, please check with your bank using refund reference number 822823016957. You can find your bank's customer care number behind your credit/debit card or on their website.

SMS SENT

INFO GIVEN about Refund

Case is already with the team, hence updating this incident

Hi,

Thanks for writing in.

We understand your concern about the delay in delivery of your 'Honor 7A (Gold, 32 GB) ' with order 'OD113072509724220000 '.

Please be assured that we're looking into this and will get back to you with an update by August 20, 2018.

Hope this helps.

Case is with the team, inthis

Case is with the team in this IN1808141920166602102  , hence closing as NRR







Hi Natesha,

Thanks for writing in.

We understand your concern that you want to avail exchange offer for your 'Redmi Note 5 Pro (Black, 64 GB)' with order. 'OD113083308989065000'.

We would like to let you know that the seller has cancelled your order as you have not fulfilled the guidelines of exchange product when wishmaster came to deliver your product.

We are sorry that the reason of denial is not mentioned in the list.

You can be assured that your feedback has been shared with seller so that you do not face such issues in future.

Hope you will understand.

Hi,

Thanks for writing in.

We understand your concern about your order ''.

We would like to let the courier service provider has confirmed that the shipment of '' was delivered to you on , 
2018.

Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps!