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Thanks for writing in.
We understand your concern that you don't want to exchange your old mobile with the new product 'Redmi Note 5 Pro (Blue, 64 GB)' with the order ID: OD112635335116230000.
We'd like to let you know that the exchange would be ‘hand to hand’, if any of the conditions mentioned in the exchange policies are not met, the product new product will not be delivered.
Also, you cannot change the exchange offer once the order is placed. Once an exchange order is placed, you cannot convert an exchange order to a regular order by withholding the exchange product and giving the cash equivalent to Wishmaster.
The only possibility is to cancel the exchange order and place a regular order.
You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'. Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.
We'd also like to let you know that your product is shipped by the seller ans it'll reach you by June 24, 2018.
You can check your order status here: http://fkrt.it/bqWLi~NN
Hope this helps.
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