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Troubleshooting steps for Flipkart (Website & App)

Hi,

Thanks for writing in.

We understand your concern that your're facing issue while purchasing products on Flipkart.

We are sorry for the trouble you have to go through.

Here are some troubleshooting steps that may fix your issue.

For Flipkart Website (Desktop Version) :

Clear Cache & Temp files
- Press Ctrl + Shift + Delete to open the settings,
- Check the Boxes and click on Clear Browsing Data to clear the cache and temp files.
Now check if the website is loading.

For Flipkart Website (Mobile version) :

Clear Browsing for browser
Flipkart mobile Website is only works in Portrait mode and Landscape mode is not supported
- Open Chrome
- Tap on the Menu Icon in the left top corner
- Select History
- Tap on Clear Browsing data
- Tap on Clear data to clear all data (make sure the from begining of time is selected).
Now check the Website

Troubleshooting for Flipkart App :

1. Restart the device
Restarting your device gives it a fresh start and is sometimes all you need to fix your issue.

If the issue still persist, follow the below steps.

2. Check for System Update (OTA)
- Check if the device has an OTA update available.
- Open your device's main Settings menu.
- Select About or System updates (depending on your device, this may be different)
- If an update is available, follow the on-screen instructions to install it on your device.

If the issue still persist, follow the below steps.

3. Update the App
App updates can provide enhancements and security improvements that may fix the issue.
- Open App draw
- Open Play Store
- In the Search box, look for Flipkart and open it.
- If available, tap Update.
Now check if the issue is resolved

In case, you still have any issue, feel free to write us back, we'll be happy to assist you.

Hope this helps.
     
 
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