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Thanks for writing in.
We understand your concern about your product 'Heeta Collection Lera Set of 3 - 1 Liter - 1000ml Pure Copper Water Bottles with Lacquer Coating is Leak Proof & Joint Free for Ayurvedic Health Benefits, Yoga & Travel Essential Drinkware – Made in India Tamba Bottle (Tamara Jal) 1000 ml Bottle' with the order ID 'OD113120102969678000'.
We are sorry for the trouble you had to go through.
As specified by you, a return request has been created for the order and a refund of Rs.1203/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.
You’ll receive an email and SMS with the refund details, after which the money will be credited to your Credit card within 9 business days, as per standard banking procedures.
Please keep the item along with the original product box, accessories and tags ready for pickup by August 22, 2018 as the Wishmaster from Ekart Logistics will not be able to complete the pickup in case any item is missing.
We would like to thank you for your continued trust and support.
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