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Thanks for writing in.
We understand your concern about the technician visit for your product '' and we are sorry for the trouble you had to go through.
We would like to let you know that the technician visit has been cancelled due to your dependency and the seller is unable to provide you technician visit again.
So we request you to get in touch with the brand's authorised service center and they will thoroughly check the product to diagnose and fix the issue as per the terms and conditions covered under the product’s warranty.
Here is the brand support link:
The invoice for the product has been attached with this email. This can be used to avail services at the brand's authorised service centres within the warranty period.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
We would like to thank you for your understanding.
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