Notes
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Hi,
We're sorry to know that you are unable to view your order history.
We request you to follow the below given troubleshooting steps, if you are trying through our website:
- Clear the cache memory
- Delete the cookies and browsing history
- Use another browser if available
If you are not able to view orders on our app, please follow the below steps to resolve your issue:
- Log out and close the app and log in again
- If this doesn't work, please uninstall and reinstall the app and it should work just fine after that
If you've already tried all this, please reply to this email with the error message and we'll sort it out for you.
Hope this helps.
2nd REPLY
Hi,
Thank you for writing in.
We are sorry to know that you are still unable to see your orders in the order list.
Please be assured that we have already escalated this issue to our concerned team and they are looking into it.
We would like to thank you for your understanding.
Hi,
Thank you for writing in.
We understand your concern that the 'Panasonic SR-WA10(GE9) Electric Rice Cooker' with order ID: OD211565441438703000 you have received is not as described.
We are sorry to let you know that the seller is unable to create a return for your product due to some technical error.
Please be assured that we have already escalated this issue to our concerned team and they are looking into it. As soon as the issue will be resolved, a return will be created for your order by the seller.
We would like to thank you for your understanding.
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