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Hi,
Thank you for writing in.
We're sorry to hear that you're facing issues with your 'PRODUCT' for the order ID 'ORDER'.
As per your concern, we would like to let you know that as per record your technician visit is cancelled by the seller, as you are not available at the time of technician visit and due to which your return has been cancelled by the seller.
If you still facing an issue with your product, we request you to get in touch with the brand authorized service center.
Here is the brand support link: https://www.asus.com/in/support/Service-Center/India
You can use the above link or you may contact the brand customer support on '18002090365' to find an authorised service centre near your location. If you are unable to find the same, kindly contact the brand.
The invoice for this product has been attached with this email. This can be used to avail services at the brand's authorised service centre within the warranty period.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
Hope this helps.
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