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Thanks for writing in.
We understand your concern for the product 'Asus Core i3 6th Gen - (4 GB/1 TB HDD/Windows 10 Home) X541UA-XO217T Laptop' with the order ID: OD113077397481642000.
We're sorry for the trouble you had to go through.
We'd like to let you know that the Windows 10 is pre installed in your laptop. As we looked up, as per the specification, we found that microsoft key is not available.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the authorised service centre and they'll be able to help you out with any product related support you may need.
This can be used to avail services at the brand's authorised service centre within the warranty period. Here are the details to the authorised service centre:
http://www.asus.com/in/support/Service-Center/India
In the unlikely event of the brand's authorised service centre not being able to help you, write back to us with the screenshot. So, we are able to help you out.
Hope this helps.
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