Notes

I hope I was able to help you with {your query/concern} today.


A short survey will be sent to your registered email address to get your feedback on our conversation.

REFUND INTIMATION

Hi Mousumi,

Thanks for writing in.

We understand your concern about the refund for 'Sony MDR-ZX110 A Headphone'. We're sorry for the trouble you had to go through.

We are happy to let you know that the seller has refunded RS. 1041/- for your order OD113199432480851000 to your Debit Card on August 25, 2018. This will be credited to your account by August 29, 2018 as per standard banking procedures.

If you do not receive the refund by this time, you can contact your bank's customer care using the number mentioned on the back of your card with the refund reference number FT180825215154364923 . If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

Have a nice day!

EMI DEBIT CARD

Hi,

Thank you for writing in.

We understand that you want to purchase the products using Debit Card EMI option.

We would like to let you know that 'Debit Card EMI payment mode' offer is available for few selective Customers who have account with AXIS/ HDFC/ ICICI/ SBI.

Once you login in to Flipkart website/App/mobile site app you can see this offer on their homepage.

If you're not seeing the offer then you need to contact bank to get the Pre-approved EMI for Debit Cards.

Along with this, you can also send an SMS 'DCEMI' to 57575 to check eligibility.

If you're eligible customers, then you will receive the following SMS:

Congratulations, you are eligible to avail EMI on your Debit Card for shopping on Flipkart. Explore now! *T&C apply

If you're not eligible customers, you will be asked to check with the bank via the following SMS:

Sorry, you are currently not eligible to avail EMI on your Debit Card for shopping on Flipkart. Please get in touch with your bank. Until then why not try another payment method. Shop now!

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Hi,

Thank you for writing in.

We understand that you want to purchase the products using Debit Card EMI option.

We would like to let you know that 'Debit Card EMI payment mode' offer is available for few selective Customers who have account with AXIS/ HDFC/ ICICI/ SBI.

Once you login in to Flipkart website/App/mobile site app you can see this offer on their homepage.

If you're not seeing the offer then you need to contact bank to get the Pre-approved EMI for Debit Cards.

Along with this, you can also send an SMS 'DCEMI' to 57575 to check eligibility.

If you're eligible customers, then you will receive the following SMS:

Congratulations, you are eligible to avail EMI on your Debit Card for shopping on Flipkart. Explore now! *T&C apply

If you're not eligible customers, you will be asked to check with the bank via the following SMS:

Sorry, you are currently not eligible to avail EMI on your Debit Card for shopping on Flipkart. Please get in touch with your bank. Until then why not try another payment method. Shop now!

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


elaborate

Hi,

Thanks for writing in.

We are sorry to let you know that we are not able to understand your concern from your earlier email..

We request you to elaborate your concern within 72 hours, so that we can assist you in the best possible way.

Hope you understand.

Change number

Hi Nithish,

Thanks for getting in touch.

We understand your concern that you want to update your registered phone number of your Flipkart account.

We're sorry for the trouble you had to go through.

We'd like to let you know that Updating your registered phone number is very simple and can be done only from our website at the moment.

Here's how you can do it:

• Click http://fkrt.it/sDaT4pNN
• Click 'Edit' and enter your new registered phone number and select 'Add'
• A verification code will be sent to your new registered phone number which is valid only for 10 minutes from the time it is sent to you
• Enter it in the text box and click 'Save Changes'

Your registered phone number will get updated and you can continue using your Flipkart account after that.

Also, we are not able to update the registered number, this can be only done from your end.

Hope this helps.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.